Step 01
Order Your Kit
Pick a kit size based on how many tapes you have. Your crushproof box ships within two business days with a prepaid return label.
A grandparent telling stories. A wedding toast. A voice letter sent home from far away. A band rehearsal in the garage. Reel Keeper transfers your cassette tapes and reel to reel recordings to digital audio you can play on any phone or computer and share with the whole family.
Send cassettes and reels together. A technician handles every tape by hand, and your originals come back to you.
Every tape handled
by a real person
One price for cassettes
and reels
Your original tapes
shipped back to you
Most family recordings are on one of two kinds of tape. You do not need to know which one to order, but this quick guide helps you see what is in the box.
| Tape | How to Recognize It | What People Recorded | Most Common Years |
|---|---|---|---|
| Cassette tape |
A small plastic case with two little reels inside, about 4 by 2.5 inches. Side A and side B |
Music, mixtapes, family voices, interviews and voice letters |
1970s to 2000s |
| Reel to reel |
Open reels of thin brown tape, usually in a square cardboard box. |
Home recordings, music, radio and family events |
1950s to 1970s |
Please note that we do not accept microcassettes or 8-track tapes.
Look for a number on the cassette label, such as C60 or C90. It tells you the total minutes of tape, split across the two sides.
Reel to reel tapes vary much more. One reel can hold anywhere from half an hour to several hours, depending on the speed it was recorded at.
| Label | C60 | C90 | C120 |
|---|---|---|---|
| Total Length | 60 Minutes | 90 Minutes | 120 Minutes |
| Each Side | 30 Minutes | 45 Minutes | 60 Minutes |
Step 01
Pick a kit size based on how many tapes you have. Your crushproof box ships within two business days with a prepaid return label.
Step 02
Put a barcode sticker on each tape, pack them in the box and drop it off at any UPS location.
Step 03
A technician handles each tape one at a time. You get text and email updates along the way.
Step 04
Your recordings arrive through a private cloud link. Your original tapes ship back to you, insured.
Send them anyway and tell us about them when you order. We check every tape before we start. If a tape cannot be played, we tell you before any work begins and refund that tape in full.
An optional USB drive with every file loaded before it ships
MP3 or WAV audio files that play on phones, computers and tablets with no special software
A private cloud link to listen, download single recordings or download everything at once
Your original tapes, packed and returned
Easy sharing with family, who do not need an account to listen
Audio enhancement cleans up hiss and background noise, so voices and music come through more clearly.
Many people look for a way to turn cassettes into CDs. We deliver digital files instead, for a few simple reasons.
Many new computers and cars no longer have a CD player
CDs scratch, and a damaged disc can skip or stop playing
A digital file can be shared with every family member in minutes
A file can be copied and backed up as many times as you like
If you still want a CD for a parent or grandparent, you can burn one from your files at home.
Audio tape wears out over time. Sound gets duller, tapes stretch, and some older tapes turn sticky as they age.
Working cassette decks and reel to reel players are also harder to find and repair every year.
The sooner a tape is transferred, the more of each recording you save.
No tape goes down an automated line. A trained technician handles your order from start to finish.
Mix cassettes and reels in one box. Add your videotapes, film and photos too.
Your files are private by default. We never share or sell your recordings, and we never use them to train AI.
Every tape is returned to you and insured while it is in our care.
Reel Keeper works by mail across all 48 contiguous states. Ship from any UPS location.
If something is not right within 30 days, we transfer it again at no charge.
Technicians see your audio during restoring and quality checks and nothing more. Your audio are never shared, never sold, never used for marketing, and never used to train AI models. Your download link is encrypted and unique to you.
It means playing your cassettes and reels and recording them as digital audio files. You can listen on any phone or computer, share them with family and keep copies safe.
We accept cassette tapes and reel to reel tapes, and we can also transfer audio CDs. We do not accept microcassettes or 8-track tapes.
Look for a number such as C60 or C90 on the label. That is the total minutes across both sides.
Yes. Mix audio tapes, videotapes, film and photos in one kit. There are no per-format surcharges.
You do not need a local store. Reel Keeper works by mail and ships kits to all 48 contiguous states. Drop your box at any UPS location.
Standard processing takes six to eight weeks from the day your box arrives. Rush processing is available if you need your recordings sooner.
We deliver digital files and an optional USB drive, not CDs. You can burn a CD from your files at home if you need one.
Send it and mention it when you order. We check every tape before we start. If a tape cannot be played, we tell you before any work begins and refund it in full.
Your recordings are delivered as MP3 or WAV audio files, which play on almost any device.
Yes. Every tape is returned to you, insured while it is in our care.